Chennai Telephones Magical Number

Do you know to dial the Magical Number of Chennai Telephones?
Assume that your telephone connection just went down (out of service), you have to dial your chennai telephones area code for eg. villivakkam has a area code of 2617 and dial the magic code “1191” so the complete number is 26171191. so an Automated voice (not so sexy voice of a lady 😉 )asks you dial the faulty telephone number, after the beep you dial your faulty telephone number with out disconnecting the phone.
Voila the automated response says you phone is under safe custody. BTW, what is does safe custody mean?

After then what happens?
I had dialed the number couple of times to fix the hissing noise on my telephone, all in vain.

Any one have, other horror experiences.

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