Today I happened to travel on CMRL or the Chennai Metro, from Annanagar East to Airport and back. The ride was so good, comfortable, and with the offering of A/C ride it was too much for me. The best part is every 10 mins a ride. And even better was train where punctual.
This is something this city need for an hour where you can commit to your office or client that you can reach in so and so time.
I would rate this service world class, wish MRTS also follows. There is one section where Avadi – Beach section – never in my life I have reached beach station on time and vise-versa. Usually had to get down at park town and get to central railway station.
Is it something to do with partial privatisation that the service is better. I leave the thoughts for officials and the government to improve the railway service.